The Shopping Cart does not work. What do I do? Give us a call
on the toll-free number.
Is it safe to transmit my credit card number over the Internet? Yes. We utilize an extremely tight security system. Most
E-commerce companies that manage their sites through on-line data base
systems. Hackers do break into these systems and steal credit card
numbers. We use a totally different approach. Our webs only
contain product information and pictures. When you are ready to
check out, you go to our secure Order Form Page. This is a secure
page. You fill out the form giving your name, address, credit
card information, etc. This is encrypted using the Verisign site
security system and written to a temporary file. The information is
electronically transmitted to our in-house computers and the temporary
file is deleted. Our in-house computers are not hooked to the
Internet and thus there is no physical way that a hacker can break into
our data base.
Is it safe to provide my email address? I don't want any junk
mail. We do not sell our customer's email address. We do plan
to publish an informative Newsletter for those with an interest in Science
and Nature. It provides summaries of interesting articles, links to
sites that we think you'll enjoy, special discounts on popular items, and
notice of interesting one-of-a-kind items, such as fossils and animal
products. We only send it to subscribers. You may cancel the
subscription at any time.
I need to purchase a lot of items for a scout group, class project, etc.
How can I keep the project affordable? We do offer discounts on large orders,
so call customer service Toll-Free. (800) 522-8281.
Hours 8:30 - 4:30 EST, business days.